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Summary of Gamefly Customer Service Calls

32 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
01:41 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Gamefly to Ask about:

Account:

  • “Debited my account for Free Trial?!?!”
  • “Questions about account”

Cards:

  • “To pay with visa gift card”

Return/ Replace:

  • “How do i return games”

Other:

  • “Possible error”
  • “Rental problem”
  • “Forgot email address log in.”

About Gamefly

Top 5 Gamefly Services

Membership, Shipping Service, Customer Care

Top 5 Gamefly Products

Account

Top 5 Likes about Gamefly

Selection of games, Game availability, Website, New releases, Issue resolved after a intense discussion my money was refunded

Top 5 Dislikes about Gamefly

Customer service, Shipping, Long wait for new releases, Cancelation, Address being blocked

Summary

Gamefly is an American company. The company specializes in retail of different video games. The company offers its products and services through the domain Gamefly.com. Besides, the company provides video game rental services. With the help of Gamefly it is so easy to rent or buy video games for PlayStation 3, PlayStation 2, PSP, Xbox 360, Xbox, Wii, Game Cube, Nintendo DS, Game Boy Advance, and so much more. Gamefly offers free trial. Customers of Gamefly can rent video games at regular price of 22.95. The company allows canceling anytime. Besides, at Gamefly.com there are no due dates and late fees.

Gamefly reviews and complaints

Gamefly is ranked 24 out of 283 in Games and Movies category

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Gamefly Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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