Gamefly
Reviews and Complaints
Debited my account for a Free Trial
Not happy
Not FREE for FREE TRIAL
Madden 18
Not sure if you received the game I sent back
Do not purchase anything from Gamefly
- Slow shipping
- Long wait for new releases
- Shiping
Preferred solution: Full refund
Game Fly Review
Gamefly - Membership Review from Denver, Colorado
I subscribed to GameFly years ago and recently started up again after getting a new console. And I was extremely disappointed.
First off, they don't have a lot of selection for newer consoles, and most of the games they do have for them are all low or medium availability. I had one game in my Q from the start that said medium availability but a month later when I canceled my subscription, I still had never gotten a chance to play it. Another game arrived unplayable. I returned almost all of my games at the exact same time, yet GF did not ship out the next batch for days.
I'm glad I got a promo deal and didn't pay full price. Definitely not worth any of the prices they charge.
Shenanigans
Every time I sent a game back to GameFly it took a minimum of five days for them to say that they received it. One time I contacted them because it had been over 7 days.
I just cancelled last week, they of course told me send back the games, and *somehow*, miracle of miracles, after I had cancelled and they were no longer obligated to send me anything else, they reported receiving my games within 2 days. Interesting. You know, there was a class action against Netflix years ago, back when they were mainly a DVD service, regarding shipping practices. As a result, they altered their terms of service to note that people who sent items back more frequently were given less priority on new shipments than infrequent renters.
Which is fine (I guess) but I was hardly a "frequent renter" at GameFly, it took me at least two weeks to finish any game. I hate to cast these kinds of aspersions, but the circumstances are too suspicious to ignore.
Also, the free trial verbiage is intentionally deceptive in an unoriginal way. They told me I had to cancel "by April 17" so on April 17 I go to cancel and they say it's too late, I was being charged starting that day.
This is a common trick companies use.
Everyone knows that "by the 17th" means you can cancel as late as the 17th otherwise it would be "before the 17th" or "by the 16th." I ended up staying on for a couple of months anyway, despite myself, which of course led to the observations made in my first paragraph. Terrible company, reminded me why I hadn't used them in a decade.
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Verified Reviewer | Gainesville, FloridaResolved: Fraud!
I signed up with gamefly and its been 2 weeks but I never received a game. They can't track the game shipment because they say that they want this service to be cost effective so they don't have tracking options. Go use some other service. They are ***. They dont have availability of new games either. Its endless waiting and they never forget to charge your credit card on time even though their service is so poor. My friends had similar experiences. One of my friend's account was charged even during the trial period.
GameFly steals money and doesn't provide you with a game either.
PS: It was my first game and that never came to me.
Also, you can only complain about missing game after 7 days. Then complain about missing game again after 7 days because it will never reach you.
- Website
- Shipping
- Product undelivered
- Shiping
Preferred solution: Let the company propose a solution
Terrible service
Should be called GameFail
- Selection of games
- Slow shipping
Preferred solution: There really is no solution. Speed up delivery process.
Gamefly Membership Review
GAMEFLIP - BEST SCAMMER SITE EVER?
Gamefly Trial Review
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Same exact thing happened to me, except I got charged the $9.95 three times and it keeps saying to finish my registration!!!! Any Suggestions???
HELP!!! It is my only Money!