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GameFly has its pros and cons. Their game rental service is going to be a good fit for gamers that play a lot of games and do not want to pay $60/game. However, if you only play a few game titles, GameFly is not going to be worth it for you. Thing about leasing a car...
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4.5
I liked
  • Game availability
  • Customer service
  • Fast shipping
I didn't like
  • Long wait for new releases
#645076
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Every time they claim to have shipped a game, it takes around 2 weeks (~10 business days) from Pittsburgh to New Jersey. Same timeframe applies when I send a game back. Obviously, this can happen once in a while with the USPS. Every time? There is no way that the USPS...
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Anonymous
Anonymous

If you have a "SHIPPING" problem...then the issue is with the "SHIPPING" company. If I always mailed you items and it always too 2 weeks from the time it leaves me to arrive t...

#629674
Reply to reviews
On 1/13/2015, I spoke with Tina to cancel my account (for the second time, since they apparently didn't 'get' my original request on 12/30/2014 via email). She confirmed via chat that the account was canceled, and I took a screen shot. I had an unopened game in my...
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2.3
I liked
  • Selection of games
I didn't like
  • Customer service
  • Cancelation
  • Frauds
#592048
Reply to reviews

Gamefly Trial Review

Gamefly
#820107
1.0
Details
Website said free trial but I'm charged full amount.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website

Gamefly Video Game Rental Review

Gamefly
#803638
I ordered a new game and there is no game inside can u help me
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Gamefly Video Game Rental Review

Gamefly
#803203
1.0
Details
10 days no game or movie or response
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website

Star Wars Game Review

Gamefly
#779425
Shipping is horrible. Takes 7 days or longer
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this is the third time i ran in to a problem with this company on not shipping my my item that's why i have started using www.electronicsmarties.com they are much faster and you can depend on. I just want my refund so i can go on my marry way i am sick of dealing with...
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1.0
#591511
Reply to reviews
this is the second time I have not got my game if I do not get a refund or another game I will never ask for a game from you again,and I will delete my account I will never even look at your website again so i want a new game or a refund or I will quit game fly forever...
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3.0
I liked
  • Selection of games
I didn't like
  • Shiping
#586555
Reply to reviews
let me begin by saying that game fly service over the years has gone from decent to total garbage. Their wait times are unbelievably long you end up paying for them not sending you a game. I recently sent them a game that took them eight days to confirm receiving it. I...
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Anonymous
BuffaloBill

What is up with people complaining about how long it takes to receive games from Gamefly and blaming Gamefly for it? People seem to not realize that Gamefly, just like any oth...

#575712
Reply to reviews
so i had a account back in 2009 and was using them until some issues arose. So my cousin moved in to my old house after me and my wife moved. i tried contacting gamefly and they said no matter what it will be attached to the address no matter what until i pay the games...
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2.3
I liked
  • Selection of games
#559270
Reply to reviews
I've been using a video game rental service called GameFly for a few months. I do NOT recommend them at all. It oftentimes takes them a week+ at a time to send a game out after they received the old one and when I call to figure out what's going on over the they got an...
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3.3
#552369
Reply to reviews
I use gamefly and really like it. I just wanted to counter some of the things being said here. Yes, in some areas the shipping time can take a while. Where I live it can take gamefly 4 days to recieve the game and 4 days to ship. However, I also have a two game plan...
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5.0
#533271
Reply to reviews
INCOMPETENT CUSTOMER SERVICE YEAR AFTER YEAR. SNAIL SLOW TO SHIP A GAME. BUT THEY WILL TAKE YOUR $ INSTANTLY! THE WORST SERVICE AROUND. I WISH SOMEONE WOULD DO IT BETTER SO I COULD WATCH THEM GO UNDER! I DESPISE GF SO MUCH! TOO MAD TO EVEN GO INTO THE 100'S OF TIMES...
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Anonymous
GameFly Support

We're sorry that you feel this way, and we would like to speak with your directly and hopefully come to a resolution that meets your expectations. If you are open to a discuss...

#520493
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